Customer Engineer

Customer Success

London

£75,000 – £95,000

About the role

You will help new customers connect their systems, set up their first workflows and get value in their first weeks. You sit between our customers and our product team, and your feedback shapes the roadmap.

What you’ll do
  • Lead technical onboarding for new customers

  • Configure integrations, rules and automated workflows

  • Troubleshoot data and connector issues with engineering

  • Turn customer feedback into clear product requests

What we’re looking for
  • 3+ years in solutions, support or implementation roles

  • Comfort with APIs, SQL and spreadsheets

  • Experience working with finance or operations teams

  • Calm, clear communication with customers

What we offer
  • Competitive salary and equity

  • Flexible hours and a remote-friendly team

  • Annual learning and conference budget

  • Health cover and 25 days of paid leave

Apply for this position

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