HelpDesk
HelpDesk is a software for customer support activities.
Syncing
Accrue reads tickets, statuses, tags and response times from HelpDesk, so support volume and service levels can be tracked alongside the rest of the business.
Permissions
This connector is read-only. We read tickets, teams, tags and timing data, and never reply to or change a ticket.
Setup
Connect your HelpDesk account, choose the teams and inboxes to include, and the first sync runs in the background.
Disconnecting
Disconnect at any time from settings. Anything Accrue has already written stays where it is, and nothing further is read.